LIMITED 1-YEAR WARRANTY
ARMYCAMO USA offers a Limited 1-Year Warranty at no cost to the original purchaser and covers any defects in workmanship and materials, with the exceptions stated below, for one year from the original purchase date.
This warranty does not cover aesthetic changes (changes in the product’s appearance) due to exposure to sunlight or chemicals.
This warranty does not cover products that have been physically altered, damaged, subjected to negligence, or used in a way that exceeds design specifications or limitations.
To the extent permitted by law:
Products purchased by government entities or law enforcement agencies shall have a 30 day limited warranty covering any defects in workmanship and materials, from the original purchase date.
Warranty Claim Procedure:
Any warranty claims must be made by the original purchaser within the timeframe of the warranty.
Warranty claim requests must include the model number and a complete description of the defect. Where possible, images of the defect should be included.
To make a warranty claim, the purchaser must contact ARMYCAMO USA, Attn: Consumer Service, at 1660 S. Grove Ave. Suite A, Ontario, CA 91761-4020 in writing, or by email (firstname.lastname@example.org), or by telephone (1-909-203-1361).
The original purchaser must obtain a return material authorization (RMA) number from ARMYCAMO USA Consumer Service prior to returning any product. The RMA number must be included with any returned product.
Product(s) returned must be clean.
Product(s) returned must be free of personal items. Personal items found in the product or return packaging will not be returned.
The original purchaser is responsible for paying freight costs to ARMYCAMO USA. If ARMYCAMO USA determines that any returned product is not defective within the terms of this warranty, the purchaser agrees to pay ARMYCAMO USA for the return freight.
When you place an order on the ARMYCAMO USA site, your shipping cost will be estimated. This amount will show up in your shopping cart. Once your order has been approved the total order plus the actual shipping cost will be charged to your credit card, this amount may be more or less than the amount estimated at time of checkout. You will receive an email confirmation stating the final cost of your order. Purchaser is responsible for all freight and taxes. Unless otherwise requested and agreed to in writing, the company will ship your order by the most cost efficient shipping method available to us. In many cases this will be UPS or common carrier.
Returns & Exchanges
Your satisfaction is extremely important to ARMYCAMO USA. If you need to return a product, we will make every reasonable effort to satisfy you.
We will accept unwanted product in unused, unaltered condition with the original, undamaged packaging or defective product within 30 days of purchase for refund, credit or exchange. To return defective product(s) please refer to Product Warranties.
No returns are allowed on custom made products other than the